DHL Express Surpasses Historic Shipping Volumes With Longest ‘Peak Season’ On Record
- DHL Express New Zealand saw strong double-digit increase in shipments as lockdown began early in peak season
- In addition to DHL’s dedicated airline network, additional charters will be in operation in anticipation of this year’s peak Christmas.
- Specialized online shopping days set to set new shipping records
DHL Express, the world’s leading provider of international express services, is currently experiencing its longest peak season in its history, which began in mid-August. It has been three months since New Zealand first returned to COVID-19 Alert Level 4 and, in turn, brought Kiwi shoppers back online. Since that lockdown, DHL has seen shipping volumes exceeding the usual Christmas peaks in December, with a significant double-digit increase in shipments, compared to before the lockdown.
It’s no surprise that shipping volumes are increasing given the growth trajectory of e-commerce over the past two years. However, the volume of shipments has been sped up by COVID-19 lockdowns and the increasingly profound effects of global supply chain challenges. As global trade continues to rebound strongly and the COVID-19 pandemic pushes Kiwis to shop online like never before, DHL Express expects this significant growth to continue through 2022 and potentially beyond. .
DHL is making significant investments in preparation for the Christmas peak at the end of the year, with the next online shopping days of “Black Friday” and “Cyber Monday” adding to the expected growth. In addition to DHL’s dedicated airline network, DHL will operate 21 passenger charter flights direct from Hong Kong and Singapore to New Zealand, to ensure on-time delivery throughout the peak season.
Mark Foy, Managing Director of DHL Express, New Zealand and Pacific Islands, said: “Based on previous lockdowns we expected an increase in e-commerce shipments, but this lockdown lasted until our period. traditional Christmas rush. We have remained well prepared to meet this demand by increasing our resources and investing in additional air infrastructure and capacity. We are confident that we are able to continue to provide our customers with excellent quality of service as Christmas approaches. “
In November 2020, DHL Express increased capacity between Melbourne, Auckland and Christchurch with an additional dedicated aircraft that operates five times per week, providing an additional 19 tonnes of freight capacity for companies trading between New Zealand and the United Kingdom. ‘Australia. The service effectively shortened shipping times that Kiwis had never had access to before.
In addition to local investments, DHL’s global annual investments in infrastructure, such as international hubs and gateways, aircraft, vehicles and advanced technology allow DHL Express to fully utilize the capacity of its international operations and therefore to manage future volumes. and support Kiwi businesses in this peak season.
Foy continues: “Our global infrastructure comprising more than 20 dedicated aircraft in our Asia-Pacific fleet allows us to maintain the fluidity of exchanges and limit disruptions. In addition, we will have more couriers on the road to meet demand and ensure that all Kiwis have their gifts under the tree.
For all Christmas orders, DHL Express will pick up and deliver until December 24th, however Kiwi consumers are encouraged to plan accordingly when shopping online to ensure their international package arrives before the big day.
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