Logistics service providers group together for the high season

Logistics service providers are bolstering their teams for the peak holiday shipping season, creating thousands of warehousing jobs around the world.

Contract logistics provider GXO Logistics, Inc. said this week that it plans to hire 22,000 people by the end of this year to support global warehouse operations, in response to record growth in this year and to prepare for the peak holiday season. The company said many additional jobs would continue through January 2023 to support the post-holiday comeback season.

“Our hiring plans reflect a record year of customer growth,” GXO Chief Commercial Officer Bill Fraine said in a press release Thursday. “A big spike starts with planning and requires real-time agility to adapt to market demand. As we prepare for the peak season, we are also anticipating one of the busiest return seasons as buyers are looking to trade goods after the holidays. The peak volume days ending in December are behind us as consumers continue to extend the season into the new year.”

GXO said it would hire around 11,000 team members in the UK, 4,000 in the US, 1,500 in France, 2,500 in Spain, 1,100 in Italy and 2,000 in the Netherlands, among others .

DHL Supply Chain is also adding seasonal staff and plans to hire an additional 12,000 associates for the peak season. The company said three-quarters of those jobs will be in its warehouses serving retail and e-commerce customers.

“We are seeing a return to pre-pandemic growth rates as the pent-up demand that fueled the strong surges has declined across most product categories. Nonetheless, we expect volumes to remain high,” DHL Supply Chain CEO Scott Sureddin said in a press release earlier this month. “With this in mind, we have made substantial investments to provide the resources needed to support both our customers and our employees.”

DHL Supply Chain has also strengthened its technology profile to handle peaks in demand. This peak season, the company will use 2,000 collaborative robots to help offset industry-wide labor challenges and increase efficiency. The company used about 1,500 collaborative robots during last year’s peak.

“During the high season last, our collaborative robots played a key role in our success; they have helped improve throughput by up to 20%,” according to Sally Miller, CIO, DHL Supply Chain. “Additionally, the feedback from our associates has been overwhelmingly positive as they are able to maintain consistent levels of productivity throughout the day with their uptime reduced by 60%.”

Carol N. Valencia